Archive for the 'body language' Category

I’ve been working with two different clients lately, of two different genders, in two different companies, from two different states who have two entirely different approaches to listening. One client actually listens too intently, and the other doesn’t seem to be listening at all.
Is it really possible to listen too much? Well, you decide: Whenever [...]

Have you heard of Rebecca Black yet? If not, you probably will soon. She is a thirteen-year-old girl whose parents hired Ark Music Factory to produce a music video for her. If you haven’t seen it, here it is. But I warn you…while Rebecca is a sweet young teenager who may indeed be the next [...]

Presidents’ Day, also known as George Washington Day, was the first federal holiday to honor an American citizen and was initially celebrated on Washington’s actual birthday, February 22. On January 1, 1971, the federal holiday was shifted to the third Monday in February by the Uniform Monday Holiday Act. This date places the holiday between [...]

I admit that I had never seen Lady Gaga speak until last night when I tuned in to 60 Minutes. And I must say that I was pleasantly surprised. She impressed me with her authenticity, her passion, and her outrageous, relentless confidence. While she admits to feeling insecure at times, it is hard to see [...]

The 80/20 Rule, also known as the Pareto Principle, helps explain the power of simplicity. The 80/20 Rule is pervasive in our world. For example:

80% of traffic jams occur on the 20% of roads
80% of beer is consumed by 20% of drinkers
80% of profits come from 20% of customers
80% of sales are generated by 20% [...]

I love the pomp and circumstance of the State of the Union address. Anytime our leaders gather together to celebrate our history and our future, I am moved and inspired. I was especially so last night as I watched President Obama take control of the podium and deliver a well-structured speech that reiterated for all [...]

“Eyebrows up!” I say this to my clients every day. “Don’t be a poker face, raise your eyebrows, and smile!”
When speaking to a group, displaying a flat face is like playing a zombie in one of those Halloween movies—you come across as lifeless and boring, just like the living dead. Keeping a poker face when [...]