"Because Autodesk prides itself on the success of its channel sales structure we have engaged once again with DeFinis Communications to train our resellers in presentation skills--and the results are astounding! The resellers are more far more polished, professional and customer focused in presenting our products and services. There is no question that her work has contributed to the success of the channel sales effort."

Jan Becker
Senior Vice President Human Resources
Autodesk, Inc.

Privacy Policy

Your privacy is important to DeFinis Communications, Inc. This Privacy Policy describes the information practices for DeFinis Communications’ websites, including the types of information gathered, how information is tracked, how the information is used, and with whom the information is shared.

How We Collect Data

When you use our websites, we may collect data about you in any of a variety of ways

  • By website registration and online forms
  • When you place an order with DeFinis Communications
  • In e-mails sent to DeFinis Communications from users
  • Through automated means such as communications protocols and cookies
  • By use of forms, such those used to request additional information
  • Through technical support submissions and registration and participation in technical support forums

Use of Cookies

Sometimes we collect anonymous information from visitors to our sites to provide better services. We keep track of the domains from which people visit and we also measure visitor activity, but we do so in ways that keeps the information anonymous. We collect the anonymous information identified above via the use of various technologies, including “cookies.” A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Some DeFinis Communications’ pages use cookies sent by DeFinis Communications or its third party vendors on its behalf, or other technologies when you use the DeFinis Communications site. You can set your browser to notify you before you receive a cookie, providing you with the opportunity to decide whether to accept it. You can also set your browser to turn off cookies, although some areas of the sites may not function properly.

How We Use the Data We Collect

DeFinis Communications collects information from users to support customer relationships for specific purposes, such as notifying visitors about product updates and upgrades, special offers, and updated information; sending free newsletters; considering applications for employment; responding to requests for additional product information; improving our products, services, and customer service; processing orders; assisting with technical support issues; and notifying people regarding the inappropriate use of our websites or materials posted on our websites. The information we collect also helps us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. We keep such information confidential. Agents or contractors of DeFinis Communications whom have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose other than to carry out the services they are performing for DeFinis Communications. DeFinis Communications may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

Opt-Out Option

DeFinis Communications recognizes that users may not wish to be contacted about new or related products or services. DeFinis Communications allows you to opt-out of e-mail marketing that may result from use of the site. These choices may be made as part of the registration process or from links in marketing mailings. You may also always change your selection relating to opt-out or by sending an email to [email protected]. (We will need t set up this email) There are a few limited exceptions to the opt-out, but notice is provided that the service includes certain communications. These exceptions include patch and product security update related communications, defined communications related to product download, and specific communications that are part of the reason for a specific trading or user community. Please contact us at [email protected] if you believe you have mistakenly received information after opting-out or if you would like to opt-out of receiving information.

Keeping Personal Information Accurate

You can request individual information that DeFinis Communications has collected about you and/or have factual inaccuracies in this information corrected by contacting us at [email protected].

Non-Use of Personal Information Without Your Consent

Non-use of Personal Information without Your Consent Information regarding you (such as name, address and phone number) or your order and the products or services you purchase will not be given or sold to any outside organization for use in marketing or solicitation without your consent. Your information may be shared with agents or contracts of DeFinis Communications for the purposes of providing services for DeFinis Communications. However, DeFinis Communications may be required to provide personally identifiable information to comply with legal process requirements, including without limitation legally mandated reporting, disclosure, or other requirements.

Third-Party Websites

This Privacy Policy applies only to definiscommunications.com and milter.org. Our websites include links to websites that are owned or operated by parties other than DeFinis Communications. We do not control or have any influence over these websites or how they collect or use your information. DeFinis Communications encourages you to review the privacy policy of each website that you visit.

Policy Updates

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a notice on our websites notifying users of the change. In some cases where we post the notice we will also e-mail users who have opted to receive communications from us, notifying them of the changes in our privacy practices. We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you. We welcome any comments on DeFinis Communications’ privacy practices: [email protected].

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